do you have it installed? did you read the "readme" file that comes with it? - play a game, when the game is over the final screen before exiting the field has 2 options. one is to view the "boxscore" the other is to "Quit". hit quit, then it brings you to the screen where you can view the boxscore one last time or hit "done". at that screen hit ctrl + esc to minimize the game. find where you have the extractor, double click on it and follow the prompts from their. even for a "computer illiterate" such as myself it's pretty simple